Support

Questions about your account, your school, or how the app works

Contact us

Email support@inthepros.app and we'll get back to you. You can also report a bug or send feedback directly from inside the app — tap the feedback button on any screen.

Getting started

Creating an account — sign up with Apple, Google, or email, right from the app. No waitlist, no approval step.
Picking your school — chosen once during onboarding. Free accounts follow one school; a Season Pass unlocks up to two more.

Free vs. paid

The complete 2025 NFL season and every preseason game are free, forever, for your school — real stats, AI recaps, and full rosters, no trial period.
A one-time Season Pass unlocks game-by-game tracking, kickoff notifications, and weekly summaries for the current live season. It's a single purchase, not a subscription — nothing to cancel or renew.

Notifications

Manage what you get notified about — kickoffs, daily digests, weekly summaries, and email vs. in-app — from Account > Notifications & Preferences inside the app.

Managing a purchase

Season Pass purchases made through the Apple App Store or Google Play are billed by Apple or Google, not by us directly — for a refund or billing issue on those, contact Apple or Google support; we can't process refunds on their behalf.

Season Pass purchases made directly on the web are processed by us — if something went wrong (a duplicate charge, a purchase that never unlocked correctly), email support@inthepros.app and we'll make it right. See our Terms of Service for the full purchase policy.

Deleting your account

See our account deletion page for the fastest path, whether or not you still have the app installed.